Grace Ashiru
Ethiopia inaugurated a smart police station in Addis Ababa, according to a report by the Ethiopian News Agency (ENA) dated March 22, 2026.
Users interact with self-service digital kiosks at the facility, according to the report. The station provides interactive screens and remote video assistance for filing complaints, submitting documents, and paying fines, according to the description.
The system operates 24 hours a day, seven days a week, according to the announcement.
The system relies on artificial intelligence and centralized data management, according to the report. The technology reduces processing times and limits human errors linked to manual procedures, according to the announcement.
The station operates with reduced on-site staff while officers provide remote support and ensure continuous case monitoring, according to the description.
“This innovation improves significantly the quality of service offered to citizens and strengthens the judicial system and police services,” stated Andnet Sisay, head of the technology department at the Ethiopian Federal Police, according to the report.
Authorities design the project as a pilot and consider expansion to other cities across the country, according to the announcement.
