Denis Opudo
Hovatek which is a Nigerian startup offers online technical support allowing users possess any device to easily and conveniently get solutions and answers to questions and problems they have. The company is planning to make tech headlines in 2018.
Hovatek provides explicit teachings and videos used in solving some common devices issues which its visitors are given a smooth path to follow. The startup has got a standby support team that helps any user who has problems in finding or following tutorials. The support team helps the user through instant messaging platforms and services.
The company’s co-founder Bodunrin Yekini said that Hovatek gives one a chance to solve their device problems at their comfort without necessarily paying any charges for them the only requirement is a stable internet. The startup is bringing education and convenience in an easier and non-costly way. A good number of people are having device problems that they are looking forward to having affordable and quick solutions. It’s tiresome to subject one in a long queue for long hours searching for solutions to their device problems at the repair outlets. Hovatek is coming in to breach the gap.
Some people have lost or went home with the devices in the worst state more than the way they took it to the repair centres. This has been costly to the device owner who is forced to either spend more on the device or purchase a new device. At times the device owner is not in a position to talk when they think that the repairs require lesser money or time only because they are not experts. Hovatek makes one have a say and have confidence in their device repairs by having prior knowledge of their device problems.
The startup has been able to have global attention. They have not received any external funding’s they planning big for 2018. Yekin admires the fact that Hovatek has been in a position to receive globally. Some people are with a quench to consult someone online first to get the background information before visiting the repairing centres. The company handles more than 700 one on one interactions on a daily basis, and this is exclusive of those who get information via their social media platforms or organic searches.
