Liquid Telecom Zambia concludes plans to introduce free internet service to COVID-19 quarantine centers

The free internet is to support health workers and patients, while boosting data sharing and communication


Covid-19 quarantine centers in Zambia to get free internet service, thanks to Liquid Telecom Zambia. The effort was to support the country’s Ministry of Health in such a trying time.

Mark Townsend, Liquid Zambia’s new CEO, during the handover of the proposed equipment to the country’s Ministry of Health, commended the government for their effort in the COVID-19 war.

Fast and reliable internet service is needed at this critical time. Furthermore, Liquid Telecom believes that the free internet will be highly needed by frontline workers at quarantine and treatment centers. It will help in sharing and access to relevant data. The free internet will also help those in quarantine get the needed entertainment to keep them from feeling bored.

Mr. Townsend shared Liquid Telecom’s thoughts during the handover of the equipment. He said the people at Liquid Telecom Zambia understand the challenges those infected by the virus are experiencing, including frontline workers who have been infected by the virus. He continued by stating that the free internet will help health workers at the various quarantine centers to communicate with their families, likewise patients. The free internet, according to the CEO, will aid information sharing between various isolation centers throughout the country.

Dr. Chitalu Chilufya, the Minister of Health, was full of praise for Liquid Telecom. The minister went further to state, and I quote, “To ensure proper management of the COVID-19 war, data management is essential. Liquid Telecom Zambia has now become one of our major allies when it comes to data support. By offering free internet facilities at our various isolation centers, you are improving communication and sharing of data among our health workers. Your support is also of great value to us as a people and as a government.

According to Mr. Townsend, Liquid Telecom CEO, the nationwide lock down and increased number of people working from home have resulted in a spike of internet usage in the last couple of weeks. This development has also forced Liquid Telecom to improve its connectivity and reliability further.

The CEO further stated that the team is working day and night to render support to all its network operations for better performance and reliability.

Mr. Townsend also urged customers and Zambians never to neglect the government’s guidelines in the fight against the novel virus. He urged them to remain at home and embrace social distancing whenever possible.

The CEO urged customers to take full advantage of the company’s self-care tools. Also, customers can get free access to Netflix via the Fibre and Data on Liquid Telecom’s Go packages though, this offer is available to home and enterprise consumers.


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