South Africa Launches Online Booking System for Home Affairs in 2024


In the wake of the Mudau case, Godrich Gardee Attorneys announced plans to file a civil claim against Bolt, citing the company’s failure to ensure passenger safety.

Bolt has been aggressively expanding in the southern African region. Since its initial launch in South Africa in 2016, the company has extended its services to Zambia, Zimbabwe, and Namibia in the past eight months, now operating in a total of 14 African markets.

1. Confirm Centre Eligibility for Home Affairs Online Booking 2024

The online booking system is not available at all Home Affairs offices. Before proceeding, visit the Department of Home Affairs website to check if your preferred office offers online bookings. You’ll find a list of participating offices there.

2. Get Requirements

When booking your appointment online, ensure you have the necessary documents readily available. These typically include proof of identity (your ID book or passport) and any additional documentation specific to your application, such as a birth certificate for ID applications.

3. Go to eHome Page

With your chosen office confirmed and documents prepared, visit the official Home Affairs online booking portal:

This is the designated platform for all Home Affairs online bookings.

4. Register or Login

If you’re using the home affairs e-portal for the first time, you’ll need to register. This process involves creating a profile with your basic information. Existing users can simply log in with their saved credentials.

5. Book Your Slot

After logging in, navigate to the “Booking” section and choose the type of service you need (e.g., Smart ID application, passport renewal). Provide the necessary information/documents and make the required payments. The system will then show you available appointment slots for your selected Home Affairs office. Pick a date and time that suits your schedule and confirm your booking.

6. Confirmation and Reminders After Home Affairs Online Booking 2024

After completing your home affairs online booking, you’ll receive a confirmation email with all the appointment details. Double-check the information for accuracy and note the appointment date and time. The system may also send you reminders as your appointment date approaches.

By following these steps, you can enjoy a hassle-free experience during your next visit to Home Affairs. The online booking system for Home Affairs may involve certain fees at various stages, and these fees can vary based on the service you’re applying for. Therefore, it’s essential to consider the cost implications.



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