TechInAfrica – The latest feature coming from Uber, the on-demand cab-hailing company, is a premium service called Uber Black, and it’s settling in South Africa too. The new feature will help premium riders tailor their trips to suit their needs and help Uber offer them high-quality service. Uber introduced the new feature on May 15th by the company that has since been available in the US. It is intended in Uber Black and Uber Black SUV type. Now South Africans’ riders can also enjoy this latest addition from the big company.
Uber Black was launched as an on-demand cab for luxury riders as it uses the type SUV and VAN car to cater to this segment of customers. The new feature will allow premium customers in South Africa to request for ‘Quiet Mode’ during transit time. With this option, riders can enjoy their ride with chat-free service. This is a nice feature if you’re already exhausted from your activities or want to focus on work during the ride.
Other features available to premium riders in South Africans are:
Help with Luggage
This option let your driver know when you need an extra pair of hands for your luggage. The driver will also park the car to the place that makes it easy to pick your luggage.
This option allows you to determine your preferred temperature before entering your ride.
Extended Pickup Period
This option extends the time riders have to get to the car when they are unexpectedly delayed, for 5 minutes before charged with a waiting fee and up to 15 minutes before charged with a driver cancellation fee.
With this option, riders are allowed to access the premium phone support with live agents in case they need to change anything in their bookings or when making a new request.